Press # if calling from your phone, or enter your extension if calling from another number
Enter 123456, which is the default password.
Enter a new password and press # (password must be at least 6 digits and no more than 24 non-consecutive numbers).
Record your spoken name. When finished press * to stop.
Record your personal greeting by pressing 8 + 1 + 3 + 1 + 1. When finished, press * to stop. If you wish to record it again, use 8 + 1 + 1 + 1 (the 3 option toggles between turning the alternate greeting on and off. If you have it off, only your name will be used when callers reach your voicemail).
Press # if calling from your phone, or enter your extension if calling from another number.
Enter your pin.
Forwarding Your Phone to Voicemail
Dial # + 9 + 1 and enter extension 3862.
To cancel, dial # + # + 9 + 1
Voicemail Access Numbers
Direct Access - 3860 / 601-925-3860 Used to access your mailbox
Guest/Forward Access - 3862 / 925-3860 Used to leave a message for someone without ringing their phone or to forward your calls directly to voicemail
Transfer Access - 3861 # # Used to transfer callers to mailbox without ringing phone
Transferring a Caller Directly to a Voice Mailbox
Press transfer, or on analog phones press the flash button on the right side of the keypad
Enter the extension where they want to leave a message
Press # # and hang up
Using Control Features
To use any of the features below, login to your voicemail and then follow the instructions.
Changing the message order
To play with the newest message first, press 9 + 5 + 3 + 1 + #
To play with the oldest message first, press 9 + 5 + 3 + 2 + #
Skipping message headers
To proceed directly to the message, press 3
To skip to the next message header, press 2
Actions while listening to a message
To skip to next message header, press * 2
To go to the previous message header, press * 7 2
To replay current message header, press * 7 7
To save the message, press * 4
To delete the message, press * 6
To go to the beginning of the message, press * 7 3
To go back a few seconds, press * 7 8
To skip to the end of the message, press * 9 3
To skip forward a few seconds, press * 9 8
Message Queue Order
Returned messages/return receipts
New messages received while in Xpressions
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