Technical Support
For technical assistance contact the IT Help Desk Support through email at support@mc.edu or 601-925-3939.
IT Help Desk Support
Days | Hours | Support |
Monday – Thursday | 8 a.m. – 4:30 p.m. | Phone, Chat |
4:30 p.m. – 10 p.m. | Chat | |
Friday | 8 a.m. – 4:30 p.m. | Phone, Chat |
Software & Modules Contacts
Department | Software/Module | Contact |
Art |
Moodle |
|
Art |
Moodle |
|
Biology |
Moodle |
|
Business |
Moodle |
|
Business |
Moodle |
|
Chemistry/Biochemistry |
Moodle |
|
Christian Studies |
Canvas |
|
Christian Studies |
Moodle |
|
Communication |
Moodle |
|
Communication |
Moodle |
|
Counseling & Psychology |
Moodle |
|
Engineering, Computer Science, and Physics |
Moodle |
|
English |
Moodle |
|
English |
Moodle |
|
History |
Moodle |
|
History |
Moodle |
|
Kinesiology |
Moodle |
|
Mathematics |
Moodle |
|
Modern Language |
Moodle |
|
Music |
Moodle |
|
Nursing |
Moodle |
|
Nursing |
Canvas |
|
Psychology Grad/DPC |
Moodle |
|
Psychology Grad/Masters |
Moodle |
|
Psychology UG |
Moodle |
|
Sociology/Social Work |
Moodle |
|
Sociology/Social Work |
Moodle |
FAQs
Zoombombing refers to uninvited users entering a Zoom meeting and using the share screen feature to display graphic or otherwise inappropriate content. Here are some best practices for securing your virtual classroom using Zoom.
Temporary service interruptions may occur, either due to planned maintenance or unexpected outages. Visit Information Technology to see real-time availability of MC-supported systems and information on upcoming planned maintenance.
Computer Services has laptops available for MC faculty members to check out for temporary use. To check on availability, contact the IT Help Desk Support through email at support@mc.edu or 601-925-3939.
If you have reviewed the resources on Moodle and do not find the answers you need, contact Becki Stringer at stringer@mc.edu to request help.
Moodle Assistant Option: For those who need further help with gradebook setup in Moodle, the University may provide a Moodle Assistant. Becki Stringer will assign you an assistant if the University finds it necessary. These individuals have been trained in Moodle gradebook and are available to provide assistance. They include Madison Brown (cmbrown@mc.edu), Sheila Runnels (sdrunnels@mc.edu), and Reina Ivey (rlivey@mc.edu).